Cebuana Lhuillier Links with Federal Phoenix for CPTL Issuance and Claims Processing

Worry no more on fake CTPLs and delayed claims processing!
Bound by a common vision of bringing insurance closer to the Filipinos and hasten vehicle registration at the Land Transportation Office (LTO), major motorcar insurer Federal Phoenix Assurance Co. (FPAC) embarked on a groundbreaking partnership with the leading microinsurance agency Cebuana Lhuillier Insurance Solutions (CLIS), insurance arm of the country’s largest pawnshop chain Cebuana Lhuillier, through the Cebuana Compulsory Third Party Liability (CTPL) Insurance or Cebuana CTPL.

CLIS, through its vast array of insurance products underwritten by the insurance industry’s major players , continuously looks for ways to provide quality protection at affordable premiums. FPAC, one of the country’s dominant insurers known for its solid claims reputation and expertise in automation, has established the connectivity with the LTO and other agencies to successfully decentralize CTPL policy issuance. Together, FPAC and CLIS are poised to finally end the woes of motorists in obtaining CTPL policies and difficulty in claims processing through the Cebuana CTPL.

A unique collaboration encompassing 2 industries—insurance and pawnshop— the Cebuana CTPL is a breakthrough ventures that taps Cebuana Lhuillier’s strategic presence nationwide. Through Cebuana’s more than 1,500 branches, the motoring public will certainly benefit from the easy and convenient way of obtaining CTPL policies.

Whether it’s a month away before LTO registration is due, or beating the clock on the very last day for LTO registration, vehicle owners can now renew their CTPL policies conveniently and without worry. They can simply drop by the nearest Cebuana Lhuillier pawnshop and bring a copy of the LTO certificate of registration (CR) together with the official receipt (OR). CTPL insurance renewal just takes a few minutes. In fact, Cebuana Lhuillier’s network makes the entire renewal process much faster and hassle-free because there is always a Cebuana branch nearby.

And there’s more. Insurance claimants with Cebuana CTPL can now file their claims at any Cebuana Lhuillier branch by just submitting valid and complete claims documents for quick claims processing!

The innovative web-based technology developed by Federal Phoenix, the first of its kind in the insurance industry, makes filing claims easy and seamless. Complementing FPAC’s state-of-the-art claims technology is Cebuana Lhuillier’s superior connectivity with its claims management system integrated in its entire branch network. Upon receipt of the electronic copies of the claims documents by any Cebuana outlet, Federal Phoenix is promptly notified about the claim, thus expediting the claims process. This electronic claims settlement eliminates the slow and costly handling of documents which substantially improves claims turn-around time.

Lastly, the Cebuana CTPL fosters nation-building as the proliferation of fake CTPLs will be reduced, if not eliminated, thus ensuring the appropriation of right premium taxes to the government. Fake CTPLs issued by fly-by-night insurance companies has cost the government to lose millions of premium taxes to the detriment of the insuring public.

CLIS partners with FPAC on CTPL Insurance
April 27, 2012 – Cebuana Lhuillier Insurance Solutions (CLIS), the country’s major player in the micro-insurance sector, sealed an industry ground-breaking venture with Federal Phoenix Assurance Company, Inc. (FPAC) through a MOA signing event held at the PJL Corporate Center in Makati City.

Through this partnership, FPAC’s Compulsory Third Party Liability (CTPL) Insurance policies can be readily obtained by the country’s 4 million car owners through the more than 1,500 Cebuana Lhuillier branches nationwide. The CTPL is an insurance cover required in registering vehicles at the Land Transportation Office. In the words of FPAC President Ramon Dimacali, “this undertaking to decentralize CTPL is the first of its kind in the Philippines and will certainly shock the insurance industry and benefit the public”. This partnership will make CTPL issuance fast, convenient and reliable– more particularly when claims arise. This move also augurs well with PJLI President and CEO Jean Henri D. Lhuillier’s vision of evolving Cebuana Lhuillier as “the No. 1 insurance pick –up center in the country”.

Established in 1958, Federal Phoenix is a member of the Zuellig Group of Companies and is the country’s No. 1 motorcar insurer for years.